Jamo Japanese

Privacy Policy

Effective August 22, 2026

This policy explains how Jamo Labs (“we”) handles information when you use the Jamo Japanese app or visit this legal website.

The short version

You can use the app without creating an account or giving us your name or email address. Learning progress and settings are primarily stored on your device. The app uses a small number of service providers for analytics, advertising, and purchases.

Information handled by the app

On-device learning data: progress, review history, streaks, settings, and downloaded or cached content. This data is kept on your device unless a feature clearly says otherwise.
Usage and diagnostics: release versions use Google Analytics for Firebase. It may receive app interactions such as screens viewed, sessions and exercises completed, onboarding choices, purchase events, app and device information, approximate region, and platform identifiers. We use this to understand reliability and improve the app.
Advertising data: the free version may show ads through Google AdMob. Depending on your device, region, consent, and privacy settings, Google and its advertising partners may process device or advertising identifiers, IP address, ad interactions, and related technical data to deliver, limit, and measure ads.
Purchase data: subscriptions and one-time purchases are processed by Apple or Google and managed for us by RevenueCat. RevenueCat may process an anonymous app user identifier, device and app information, store receipt or purchase token, product, entitlement, and transaction status. We do not receive your full payment-card details.
Support messages: if you email us, we receive your email address and anything you choose to include so we can respond.

This legal website does not include advertising or analytics scripts and does not intentionally set tracking cookies.

How we use information

We use information to operate the app, remember premium access, provide and measure ads, troubleshoot problems, understand how features are used, improve lessons and exercises, prevent abuse, respond to support, and comply with legal obligations.

Service providers and sharing

We do not sell your personal information. We share information only with providers needed to run the app, when you ask us to, or when required for legal, safety, or security reasons. These providers handle data under their own terms and privacy policies:

Your choices

You can manage advertising and tracking choices through controls made available by Google and in your device or store settings. You can remove local learning data using the app’s reset controls or by uninstalling the app. Uninstalling stops future app collection but does not automatically delete information already held by a service provider.

To ask about access or deletion, email us. We may need the RevenueCat support identifier shown in the app’s settings to locate purchase data. Some anonymous or aggregated information may not be reasonably linkable to you, and we may retain information where legally required.

Retention and international processing

We and our providers keep information only as long as needed for the purposes described above, including providing purchases, maintaining security, resolving disputes, and meeting legal obligations. Providers may process information in countries other than your own and use legal safeguards required for those transfers.

Children

Jamo Japanese is a general-audience learning app. We do not knowingly ask children for names, email addresses, or other direct contact information inside the app. If you believe a child has sent personal information to us, contact us and we will take appropriate steps.

Security

We use reasonable technical and organizational safeguards, but no app, device, or internet transmission can be guaranteed completely secure.

Changes

We may update this policy as the app or legal requirements change. We will post the revised policy here and update its effective date.

Contact

Questions or privacy requests can be sent to [email protected].